Complaint for Patent Infringement
Civil Action No. 1:13-cv-10342-DPW, the Hon.
Douglas P. Woodlock presiding.
Filed on Feb. 22, 2013 in the
U.S. District Court for the District of Massachusetts;
Erik B. Milch
Stephen R. Smith
Patents in case
“Contact center system capable of handling multiple media types of contacts and method for using.”
by Mears et. al. and assigned to
Roylance, Abrams, Berdo & Goodman, L.L.P..
Includes 21 claims (6 indep.).
Was application 09/400,320.
Filed 9/21/1999 &
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