Patent & IP news archive

Complaint for Patent Infringement
Civil Action No. 1:13-cv-10341-DPW, the Hon. Douglas P. Woodlock presiding.
Filed on Feb. 22, 2013 in the U.S. District Court for the District of Massachusetts;


DiNovo Price Ellwanger & Hardy LLP; Austin, TX
Jay D. Ellwanger
Raymond William Mort
Stefanie Tina Scott

Albritton Law Firm; Longview, TX
Eric M. Albritton
Debra R. Coleman

Ward & Smith Law Firm; Longview, TX
Jack Wesley Hill
Thomas John Ward


Aspect Software
Husch Blackwell LLP; Chicago, IL
Joseph E. Cwik
Nguyen S. Vo

Patents in case

  • 7,092,509: “Contact center system capable of handling multiple media types of contacts and method for using.” by Mears et. al. and assigned to Microlog Corporation. Prosecuted by Roylance, Abrams, Berdo & Goodman, L.L.P.. Includes 21 claims (6 indep.). Was application 09/400,320. Filed 9/21/1999 & Granted 8/15/2006.

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Case documents (PDF)

Fig. 1 from 7,092,509

7,092,509 figure 1
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